One thing to keep in mind is that there is generally a long queue of tickets waiting to be resolved. If you try all of these channels and cannot resolve the problem, we recommend contacting Coinbase Support directly and waiting patiently for assistance. Another good place to check for support is the Coinbase subreddit, on which you can find ongoing threads of people having issues and receive support from Coinbase representatives. They use this social media account to communicate any known issues to their users. Official Supportįinally, if all else fails, visit the official Coinbase Support Twitter for more information. If things seem slow or not loading correctly, you can restart your internet modem or router and try again. Try logging into other sites and using services to make sure they are working. First, make sure your internet connection is working properly. If you are still having issues with Coinbase not loading and there are no incidents reported on the official Coinbase status page, you can try a few things to fix it. If you are using another browser like Firefox or Safari, you can try press SHIFT+CTRL+DEL and clearing your browser cache. Refresh the page and log into your account, and see if the page finally loads for you. Click on the Cookies option, and then remove all of the cookies from and. If you use Google Chrome, you can click on the lock icon to the left of the address bar. One thing you can do to try fixing Coinbase not loading is clearing your cache. They may also affect other things like depositing and withdrawing cryptocurrency, moving funds, or using credit cards to make purchases. You can also subscribe to these alerts by email or phone to immediately know when there are any current issues.Ĭoinbase issues may sometimes prevent the dashboard from loading in Coinbase and Coinbase Pro. First, Coinbase has an official status page, which details any ongoing issues. Users experiencing issues with Coinbase not properly loading can do a few things to check the server status.
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#COINBASE APP NOT LOADING HOW TO#
Coinbase not loading: how to check the server status Update: As of May 19, Coinbase is experiencing major outages that prevent the dashboard from loading for many users. When this happens, users may have issues with Coinbase not loading, and you’ll likely want to check the server status to make sure it’s not just you. Whenever major market moves happen, such as the price of Bitcoin or other cryptocurrencies drastically rising and falling, server outages are bound to happen. Its customers include a wide range of industries and the federal government.Coinbase is the number one cryptocurrency exchange in terms of volume in the United States.
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#COINBASE APP NOT LOADING SOFTWARE#
You introduce unknown errors.”Īmazon declined to comment on the outage and directed users to its AWS dashboard.ĪWS is the leading cloud-computing provider, selling companies computing power and software services on demand rather than maintaining their own data centers and teams in-house. Video streaming service Netflix experienced a 26% drop in traffic after the AWS problems were reported, showing how quickly outages can ripple outward, said Doug Madory, an analyst at the network monitoring firm Kentik in San Francisco.“It gets more and more complicated with software running these services, so when something goes sideways it can take a long time to figure out what went wrong and fix it,” he said. Multiple Amazon cloud-computing services were affected, including Amazon DynamoDB and Amazon Elastic Compute. The increased errors are in the eastern North American region. Meanwhile, the company is directing customers to alternative servers in its western region that aren’t experiencing problems.
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Some Amazon services, including music and video streaming, the voice-activated Alexa platform and security arm, Ring, were affected, too.ĪWS said it had identified the cause of “increased error rates” and is working to fix it. presentation was rescheduled to Wednesday. at UBS’s Global TMT Conference experienced disruptions earlier Tuesday, and the Charter Communications Inc. Multiple popular websites were affected, including those operated by Coinbase, Robinhood, Disney+ and Netflix, according to DownDetector. By 1:45 p.m., the reported outages had declined by about half for AWS and two-thirds for Amazon. At the height of the outage, the web monitoring site reported more than 20,000 complaints for Amazon and more than 11,000 for the company’s cloud computing arm, Amazon Web Services. The problems come amid Amazon’s critical holiday shopping season when the e-commerce giant can ill afford delays that could potentially create lasting log-jams.Īmazon, through a spokeswoman, didn’t immediately comment on the problems in its delivery operation.